A staggeringly incompetent, chaotic British company. They supply broadband internet connections and phone lines using ADSL. They are famed throughout the UK for making spurious claims about 8Mbit/s bandwidth capability; service provision times; ease of billing; accessibility and efficiency of staff.
Bulldog was a small company that was growing slowly and doing well but then Cable and Wireless bought them out and did what C&W have done for years: spend a lot on marketing and too little on planning, anticipation of demand, engineering, and call centre resources to mop up the mess they were about to make. The result is thousands of dissatisfied customers who feel ripped-off.
Bulldog was a small company that was growing slowly and doing well but then Cable and Wireless bought them out and did what C&W have done for years: spend a lot on marketing and too little on planning, anticipation of demand, engineering, and call centre resources to mop up the mess they were about to make. The result is thousands of dissatisfied customers who feel ripped-off.
Happy mug: Hey, this salesman said I could get 8 meg broadband and a cheap calls package installed with only 10 minutes of down time.
Sad mug: Read what the web forums say about Bulldog Broadband - do it now before they ruin your connectivity. The install is likely to be late; leave you with no calls for several days; you won't be able to get assistance; you will be fobbed off with muddled nonsense; the billing may be messed up and often inaccessible.
Happy mug: So you think I should look elsewhere for a broadband supplier and that 8 meg from bulldog feels like 2 meg from anyone else?
Sad mug: Yes, I do think that. I am entitled to express my opinion, aren't I?
Sad mug: Read what the web forums say about Bulldog Broadband - do it now before they ruin your connectivity. The install is likely to be late; leave you with no calls for several days; you won't be able to get assistance; you will be fobbed off with muddled nonsense; the billing may be messed up and often inaccessible.
Happy mug: So you think I should look elsewhere for a broadband supplier and that 8 meg from bulldog feels like 2 meg from anyone else?
Sad mug: Yes, I do think that. I am entitled to express my opinion, aren't I?
by John McCririck's Unlucky Laundress October 22, 2005