Top Definition
One of a call center's metrics that defines about how long it takes you to handle one call. Usually abreviated called AHT and run together so it sounds as a single three-syllable word.
Rob's AHT was pretty high because he had to do The Big Nasty a bunch of times this week.
by foxmajik October 28, 2004
7 Words related to average handle time

Free Daily Email

Type your email address below to get our free Urban Word of the Day every morning!

Emails are sent from daily@urbandictionary.com. We'll never spam you.

×