A largely incompetent I$P which spends much of its resources collecting money from cu$tomers, and too little time providing anything which may be confused with goods/services.

Characterised by not-so-technically-supportive technical support, and underpaid, uneducated monkeys in their billing department.

Tel$tra have often been described by their customers as "Gimpier than a three-legged dog"

Synonyms: Incompetent, ethically retarded, FUBAR