Think annoyingly OCD plus anal retentive, on steroids!
This is that customer who complains about the slightest, minute cosmetic detail on a large piece of industrial equipment. Not talking about a scratch/scuff on a Ferrari, this is a slightly skewed label (slight enough that there is an internal discussion if it is even skewed) on a 15’ long, 8’ tall, several thousand pound piece of equipment, which gets installed in the corner, along the edge, or in a back room.
When you think ODO, use the chant from the Wizard of Oz when the guards are marching in:
O D O, Oh, Oh! O D O, Oh, Oh!
This is that customer who complains about the slightest, minute cosmetic detail on a large piece of industrial equipment. Not talking about a scratch/scuff on a Ferrari, this is a slightly skewed label (slight enough that there is an internal discussion if it is even skewed) on a 15’ long, 8’ tall, several thousand pound piece of equipment, which gets installed in the corner, along the edge, or in a back room.
When you think ODO, use the chant from the Wizard of Oz when the guards are marching in:
O D O, Oh, Oh! O D O, Oh, Oh!
Yes sir, the equipment was installed without issue. Yes, it performs perfectly. No, there are no real issues with it, the customer is just ODO: Overly Detail Oriented.
by JV Hilliard August 31, 2018