(L for lazy) - the act of transferring a phone call when you are told not to.
Jim called me to speak with a customer to explain what it means when a customer has bad debt. I told Jim what it means and informed him to tell the customer. Jim declined and asked me to explain it to the customer. I told him know and that it is his job. Jim then said hitting transfer now and transferred the caller to me and then he disconnected,
by Hydrive 1 September 04, 2009