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A severe technological/informational overload that, over time, defocuses and numbs individuals such that they fail to close communication loops effectively and/or efficiently and, eventually, in acute cases, fail to respond at all.
The ding-dongs at Time Warner Cable are suffering from Acute Technological ADD. No matter what happens, they never get it right, and they rarely call me back.
by LiveDeliberately January 25, 2011