1 definition by tom@mr-jenner.co.uk

Top Definition
Term originating in the UK used to refer to a paradox in the modern commercial services industry whereby providers can actually earn more money (at least in the short term) by underperforming at their job and providing a reduced level of service. The term is credited as being coined by David Ziebart, prominent UK recruitment consultant.
Examples of typical Ziebart Paradoxes in modern culture include:

A waiter who gets the order wrong but gains a larger tip when the restaurant offers the incorrectly ordered items on the house.

A badly trained or ignorant taxi driver who gets caught in a well known traffic jam thus pocketing a greater fare for a potentially shorter journey.
by tom@mr-jenner.co.uk January 26, 2009

The Urban Dictionary Mug

Lotsa space for your liquids.

Buy the mug

The Urban Dictionary Mug

Lotsa space for your liquids.

Buy the mug

The Urban Dictionary Mug

Your favorite word on a white mug.

Create a mug

The Urban Dictionary Mug

One side has the word, one side has the definition. Microwave and dishwasher safe. Lotsa space for your liquids.

Buy the mug

The Urban Dictionary T-Shirt

Soft and offensive. Just like you.

Buy the t-shirt

The Urban Dictionary T-Shirt

Smooth, soft, slim fit American Apparel shirt. Custom printed. 100% fine jersey cotton, except for heather grey (90% cotton).

Buy the t-shirt