15 definitions by a someewhat smart guy
A company that bends the truth. Their customer service people both via phone and in their stores do not care, and half the time you will spend 3 hours on the phone/at the store to get a replacement phone when you have insurance on it.
Example: I purchased full insurance on my phone, and when it broke, they said that it was the battery and that was not covered.
Example: I purchased full insurance on my phone, and when it broke, they said that it was the battery and that was not covered.
Me: *after waiting in line at the Sprint Store for 2 hours despite the line consisting of 3 people and 4 employees being on duty*: Hey, my phone broke. Can you replace it? I have insurance.
Employee: Nope. Please Leave, I'm off duty in 15 min.
Employee: Nope. Please Leave, I'm off duty in 15 min.
by a someewhat smart guy September 20, 2009