look up any word, like smh:

1 definition by Nicholas Bundy

A service that a company provides to individuals. 90% of what customer service representatives deal with are people known as idiots. These idiots are losers, whiners and no do-gooders that have nothing else to do with their time.
You realize this after working in a phone center for a short amount of time.
by Nicholas Bundy February 16, 2005