Prof Bruce's definitions
If your enterprise cannot connect efficiently and cost effectively with new customers and clients, it will not survive.
To do that, each organization (for-profits, non-profits, charities, even NGOs and government departments) needs to have a magic marketing button: a button they can push, over and over again, that reliably and cheaply makes ‘the phone ring’. It is an ‘easy button’, so to speak.
To do that, each organization (for-profits, non-profits, charities, even NGOs and government departments) needs to have a magic marketing button: a button they can push, over and over again, that reliably and cheaply makes ‘the phone ring’. It is an ‘easy button’, so to speak.
“In the mini storage industry, for example, their magic marketing button can be as simple as sending a postcard to nearby homes reminding them that, if they have too much stuff in their garages, say, they can get rid of it in a hurry.”
by Prof Bruce August 3, 2010
Get the magic marketing buttonmug. Triangulation is a geometric method of locating a point by first determining two angles on a fixed baseline. It is used in times of war to locate hidden radio transmitters, ships on the high seas or aiming an artillery piece.
In business, it is used in a different way—CEOs, for example, triangulate on employees or other sources of information to be sure that they are getting accurate information which is mission critical to any enterprise’s longevity and sustainability. CEOs know that direct reports often tell them what they think the CEO wants to hear instead of the unvarnished truth. That is a reason why many CEOs like to speak directly to customers and suppliers—they disintermediate everyone else.
In business, it is used in a different way—CEOs, for example, triangulate on employees or other sources of information to be sure that they are getting accurate information which is mission critical to any enterprise’s longevity and sustainability. CEOs know that direct reports often tell them what they think the CEO wants to hear instead of the unvarnished truth. That is a reason why many CEOs like to speak directly to customers and suppliers—they disintermediate everyone else.
“Tom Sanders (played by Michael Douglas in the 1994 film, Disclosure) is a manager at tech company, Digicom. He is told by ambitious executive Meredith Johnson (played by Demi Moore) that the drives they are working on are failing at an unacceptable rate due to Tom’s negligence (in software design). Only by triangulating on Meredith (by checking with two independent sources) does Tom discover the truth and save his career—that Meredith had authorized a cheaper solution (they are using a lower level clean room) which is actually causing tiny specs of dirt to foul operation of their new drives.”
by Prof Bruce February 21, 2010
Get the triangulatingmug. You’ve heard of SAAS, Software as a Service, well make way for PAAS, Product as a Service. Customers are subscribing to services that regularly deliver products they need over and over again. This could create a whole new class of business models.
Instead of selling your product to one customer, once, you might be able to turn it into PAAS, ‘product as a service’—people would subscribe to your service and you would deliver the product to them, say, once a quarter. It could be anything people use over and over again— like hair gel, shaving cream, razor blades, perfume, face cream, hey, maybe even socks and underwear.
by Prof Bruce April 20, 2011
Get the PAASmug. A combination of Spartacus, Sparta and cat implying a brave soul; one who stands up to bullies in every facet of life-- in sports, business and in his or her personal life.
by Prof Bruce March 5, 2009
Get the Spartacatmug. “Why are you spending so much of your time on Twitter? If you’re not careful, you’ll turn into a Twitterbug.”
by Prof Bruce November 9, 2009
Get the Twitterbugmug. Today’s strict privacy laws require that you protect consumer information. For this and many other reasons, it is often necessary to anonymize a data set, a blog article, a media report or a case study. Anonomizing a story or a case study can also help protect a confidential source or informant.
“You are doing work for a private Foundation and you believe that their case would make interesting reading for your students. The only problem—you are under a confidentiality agreement. With their permission, you anonymize the information and data and write up their story on your blog—sans anything that can point back to the original.”
by Prof Bruce December 8, 2009
Get the anonymizemug.