Prof Bruce's definitions
A tech whiteout occurs when your office experiences or you experience a complete meltdown of the technology you rely on to run your enterprise or life.
“All we did was call in one of our techies and the next thing you know we had a total tech whiteout in our office: our entire network crashed, our VoIP phones wouldn’t work, in fact, you couldn’t even log on to your own local workstation since even that is controlled by the network. These days the Internet is so in-grained into our work flow for: data storage, social networking, running our websites, operating our phones, running applications, communicating with our clients, etc., that when our network isn’t working, we might as well send everyone home. The only thing that was working was the one old analog phone line we keep around for our fax machine.”
by Prof Bruce April 5, 2010
Get the tech whiteout mug.To intricate someone; to bring people on board or to get them onside with an idea or a proposal or an initiative of some type by getting them intricated into the process bit by bit, almost without their noticing that they are making a commitment.
When a group was trying to Bring Back the Ottawa Senators in 1990, a team that had not played in the National Hockey League for nearly 60 years, one of their key advisers, former US Attorney General, Elliot Richardson (now deceased) said: "First we'll get the League’s Board of Governors intricated then we'll get the (expansion) franchise!"
by Prof Bruce March 5, 2009
Get the Intricated mug.A Playlet is a mini-play, usually less than three or four minutes in duration, that helps students learn about a subject by watching characters perform real life simulations. Scripts are usually less than 500 words and the playlets can be performed by three or, at most four, actors.
“You know last month I was trying to teach my entrepreneurship students about Bootstrap Capital (Self-capitalization) and I wasn’t sure that I was really getting through to them all. So I got a few students together and we wrote, acted and filmed five playlets on the subject. We put each playlet up on YouTube and, lo and behold, when we showed them in class this week, there were quite a few ‘ah ha’ moments amongst the students. It seems that video and play acting real life situations got the message through in a way that really clicked.”
by Prof Bruce March 29, 2010
Get the playlet mug.A client when buying your product or service can experience a negative cost if the benefits from using your product or service are greater than its cost. A negative cost can also result from a reduction in their costs from the use of your product or service that is greater than the cost of buying the product or service from you or it may result from some combination of higher benefits and lower costs.
Negative cost selling is all about understanding your client’s business from their point of view and being able to measure the benefits you create and the cost reductions you cause.
Negative cost selling is all about understanding your client’s business from their point of view and being able to measure the benefits you create and the cost reductions you cause.
“A minor soccer team organizer approaches a professional team for a donation to help with their upcoming tournament. Instead of just giving them money, the pro team gives them tickets at a discounted price (say $25 each) which they in turn sell at full retail price (say $45 each). They keep the difference. Their cost for each ticket is a negative cost, i.e., -$20. This also turns all the local minor sports teams, the players, their moms and dads, grandmothers and grandfathers into a new sales channel for the pro team which helps to fill their arena or stadium. It also teaches the kids about entrepreneurship and self-reliance and they come to understand the maxim: ‘Give a person in need a fishing rod, not a fish.’”
by Prof Bruce October 30, 2009
Get the Negative Cost mug.Today, pro teams are highly restricted in what they are allowed to do in their local markets by League head office. For example, fans are often not able to create images, merchandise, videos, mashups, stories or music about their favorite team without getting a ‘cease and desist’ letter from highly paid League lawyers who are looking to protect league licensees. So fans need to create underground websites, Twitter/Facebook/YouTube accounts, blogs, podcasts and other online as well as real life properties that hide their real identity—they are forced to become underground fans.
“A while ago I created a bunch of t-shirts with my favourite football players on them using the motif of the film 'SIN CITY'. The idea was to create cool stuff that folks could buy during the playoffs with all the funds raised going to benefit local charities. But after I got a bit of media traction, we received a cease and desist letter from a League lawyer and we had to stop. Now I am an underground fan of my team—if I ever do this again, I’ll do it anonymously. The thing that gets me is that league policies destroy any creativity by fans as well as local teams, everything is just the same everywhere.”
by Prof Bruce May 21, 2010
Get the Underground Fan mug.In a tough, competitive world, it is crucial for CEOs to have direct and forthright conversations with clients and suppliers. To do that effectively, they have to disintermediate their direct reports and even their techies, which means that they will be able to get accurate information from the field without it being filtered or biased, say, by their direct reports who may only want to tell their CEO what they think he or she wants to hear.
“By using social media tools like Twitter themselves, CEOs can disintermediate everyone from the data stream. They can connect directly with customers, clients, suppliers and others and hear unfiltered reports of what is really going on in their enterprises. Just as importantly, they can make their views known to their followers and stakeholder group without it being filtered by their PR people or the media. In times of crisis, this might save the organization.”
by Prof Bruce February 21, 2010
Get the Disintermediate mug.My cell phone company provided me with an ‘all you can eat’ one price, all inclusive deal that turned out to have numerous exclusions. They sure know how to wrangle money out of their clients with service level agreements that no one but a lawyer understands. That firm is a money wrangler, for sure.
by Prof Bruce March 15, 2010
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