Top definition
When used in a business context.
noun: Churn is used when referring to 'churn rate'. Churn rate or churn, is the percentage of people that stop using or subscribing to a service within a certain time frame. For a business to be profitable, its growth rate must exceed its churn. As well as customer churn, there is revenue churn.
verb: These customers that have left have 'churned'.
noun: Churn is used when referring to 'churn rate'. Churn rate or churn, is the percentage of people that stop using or subscribing to a service within a certain time frame. For a business to be profitable, its growth rate must exceed its churn. As well as customer churn, there is revenue churn.
verb: These customers that have left have 'churned'.
Calculating churn can be simple. To find the percentage of customers that have churned, take the number of customers you have lost during a time frame, for example a month, and divide it by the number of customers you had at the beginning of that month.
by myword77 February 15, 2017
May 3 Word of the Day
Internet persona(s) who happens to follow you and you happen to follow them back and maintain communication with and have a mutual liking for eachother whether it be friendship wise, etc. (Mutuals if more than one mutual)
Monica: Oh yay! I made a new mutual today because we started following & talking to eachother on twitter and we like eachother (so it seems).
by qtheresurrection March 25, 2015