A truly evil non-profit organization run by Karens that love to talk about how great they are. Horizon Housing hates poor and marginalized people but loves taking their money. They hate the fact that they’re incompetent and have residents doing their jobs for them.

Briefly, "the realization that each random passerby is living a life as vivid and complex as your own." Originally from the Dictionary of Obscure Sorrows, which has a lot more beautiful neologism definitions like this you might enjoy.