The IT infrastructure and digital technologies (e.g., big/fast data, analytics, IoT, sensors, cloud, rapid application development, speech recognition, virtual reality, etc.) required to take customers, students, staff, employees, patients, constituents to an automated, grab-n-go, easy-to-use and always-secure happy place...every day.

(noun) A successful type of theft which results in an acceptable, impressive and rewarding payday for the protagonist.