Top definition
The phenomena known to call center supervisors where agents have an inability to remember training, coaching, troubleshooting steps, or coaching from one day to the next.
“Customers have been calling about that issue for weeks! We talked about this yesterday, and you were trained on it. You must be suffering from call center amnesia”
by Setzerx4 July 16, 2012
Sep 12 Word of the Day
Anatidaephobia is defined as a pervasive, irrational fear that one is being watched by a duck. The anatidaephobic individual fears that no matter where they are or what they are doing, a duck watches.
Anatidaephobia is derived from the Greek word "anatidae", meaning ducks, geese or swans and "phobos" meaning fear.
Anatidaephobia is derived from the Greek word "anatidae", meaning ducks, geese or swans and "phobos" meaning fear.
by blank babushka October 24, 2009