1) An email received, proving to you that yes, things COULD be worse.
2) An email you sent which derides all and sundry and which, one microsecond after you hit the send key, fills you with an instant feeling of dread and remorse
3) A customer complaint of any description
I complained to the boss about losing the coffee break, so he sent me a shit-o-gram.
I sent a shit-o-gram to my ex wife, but accidently sent it to everyone on my work mailing list instead.
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