1) Commonly, someone who is a repeat user of a product or service, regardless of the nature of the business.
2) In healthcare, someone who is frequently showing up for similar injuries or disorders. Often, this is applied specifically in the world of drug and alcohol rehabilitation (rehab) to somebody who has tried to get sober (clean up or dry out) but has had frequent relapses. According to current statistics, the majority of addicts (80%) are likely to relapse after the first try.
1)“You watch the register, I’ll take care of Mr. Jones. Don’t worry, I’ve already got his order. It’s the same thing every day. He’s one of our frequent fliers.”
2)“Looks like we’ve got Sandy back again. Room 5. Yup, heroin again. We’ve got her on some Seroquel and an Ativan drip, so at least she’s calm this time. She’s another one of our frequent fliers.”
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