An award given to a business when service is so below standard it can only be described as MONUMENTAL grabassery, incompetence, and ineptitude.
The FedEx driver, local terminal, and customer service's combined incompetence, lack of communication, and apathy earned them the Delbert Award this week. I watched in horror as the tracking info on the website showed me that for 2 days in a row my package, a shipment of sensitive equipment was bouncing around inside a FedEx van because the driver couldn't be bothered to make the delivery.
He was SO disgusted with his cell phone service provider's crappy service, he nominated them for the Delbert Award on myspace.
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