Formerly known as help desk the service desk is a central point of contact between users and the IT Service Organization. So basically, they get sh*t on by thier bosses and sh*t on by the people calling in.
"I forget my password like all the time so I have to call the service desk and have them like reset it. I wonder why they sound so snotty?"
by PC Re-technician April 15, 2005
Basically, the lowest form of life in the I.T world. If you've been working on the service desk for more than 3 months, you've given up on life.
by rekucunt February 6, 2019
The elite and most highly respected tier of K-Mart shops. Can be transferred in context, meaning the best possible outcome of a situation.
by Eric from Kmart October 12, 2019