Carol: "What? Why?"
Cheryl: "I've got palliative hair."
Carol: "Oh come on, Cheryl, it can't be that bad..."
Cheryl: "Oh really? I shampooed, conditioned, tried one product and that didn't work out. I then re-wet my hair, dried it again and tried a different product and now it's even worse. I give up. It's horrible. I'm staying in."
Carol: "Fine. I'll call you tomorrow." (Carol hangs up.)