Tech Sup: Did you try plugging it in the computer first?
Caller: Are you seriously asking me that? Yes. I plugged it into each slot separately, trying various memory configurations and even tried it in a second PC I have. The memory check always fails.
Tech Sup: Did you try unplugging your computer?
Caller: Dude, can I get past the idiot filter? If two different computers in multiple slots say the RAM is bad, then it's bad.