2. Where you go or call if you know nothing about computers to talk to somebody who knows nothing about people
3. A stressful and thankless campus job
2. Hello, this is the <insert organization name here> helpdesk, what can we do for you today...What, your internet's not working. Well, hit winkey-R and type C-M-D. What, you don't know where the winkey is? It's the key with the window on it, usually between the alt and control keys...Okay, you see the black box now. Type W-I-N...
3. The campus helldesk has a high turnover rate.
hell desk helldesk help desk helpdesk tech support campus job it