This made it necessary for people to buy iPhone cases if they wished to use their iPhones as an actual phone. Steve Jobs once raffled off an iPhone case, almost as if he'd made the grip of death on purpose.
Apple employee: Oh, that's caused by the grip of death. You can solve the problem by buying one of our iPhone cases. There are a lot to choose from! Take a look!
customer: Why the hell should I have to buy an accessory to make my phone work properly?