A childish yet effective coping mechanism often used by customer service agents when they've been speaking to an imbecile too long. It consists of reiterating everything stupid the caller says loudly so everyone around you can feel the same level of frustration you are experiencing.
support agent #1: "YES THAT'S RIGHT THE SHUTDOWN BUTTON WILL INFACT SHUTDOWN THE COMPUTER"
support agent #2: Why is he shouting like that?
support agent #3: He's obviously got an imbecile on the line and has relapsed into feel my pain mode.