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1.
1) a call that will occur in 32 hours instead of planned 2 minutes only to tell you that you have to wait two more weeks for your problem to be solved

2) a customer service call happening just for the sake of calling back, the customer advisor has no idea why is he calling the customer
You have recently requested the easyjet callback service, what seems to be the problem?
by minnyska January 26, 2010
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