Top definition
A customer service representative that gives correct information in a negative or hostile tone after being prodded by a customer.
"Of course I can update your phone number, just give me a minute...sheesh." Sam was pushed to the edge of his patience which resulted in Mr. Badtone rearing his ugly head.
by Pancho Rivera September 13, 2006
Mug icon

The Urban Dictionary T-Shirt

Soft and offensive. Just like you.

Buy the shirt