Verizon's cell phone technical support people are total n00bs, to the point where I know more about what's wrong than they do.
Verizon's DSL service has been reported to slow down below its rated 3.0 mbps speed, once you commit to a full year of the DSL service (to save approximately $15/month). If you search Google, you'll find many forums filled with frustrated people who have to wait forever to get through to tech support.
Verizon lures its customers into its DSL service by offering a low monthly price of $30/month (1 year commitment required) for service competitive to Comcast's 4 mbps, which is priced at $43/month.
Verizon lures cell phone customers by providing free in-network calling, and rebates on cell phone prices. They also say their service is the most reliable wireless network.
When this story broke in October 2006 that Verizon was releasing private customer data of U.S. citizens under provisions the "USA Patriot Act}" without warrant, the company vociferously denied it. But in sworn Congressional testimony (reported in October 2007 in the New York Times), Verizon admitted it decided it could violate the Constitution TENS OF THOUSANDS OF TIMES since 2005, continued up to the present.
The Bush administration is currently (Decemeber 2007) drafting a law that would protect Verizon, AT&T, and others against prosecution.
"Your privacy is never safe with Verizon."
their cable package has no local news and everything is extra. their dvr service is shoddy and expensive. their phone service is a different amount every month and leaves you to guesstimate how much you want to use your phone.
the service plans are also laughable. they even charge for toll free calls. that being said, they do have excellent coverage, but living on the east coast (or anywhere but the rockies) I can get service just as good with a sprint based network. also in canada and europe their service is piss poor.
later: WTF? I have to buy all the good stuff a la carte what a rip off
2. mike: aaah now to watch the ren and stimpy episode I recorded on my dvr last night.
what the hell? my dvr stopped working again? that's the third time this week
3. ted: now to see how that labor strike played out.
where's my local news? oh that's right I switched to verizon. now all I get is national news that doesn't cover my home state at all.
4. verizon derpshit: Duuuh look I got me a verizon phone, all I had to do was agree to their outrageous prices for two years, Now I gets to buy as many minutes as I want every month and I gets two whole gigabytes of data. that's a lot. I can also call any ten people I want without using minutes.
me: wow two whole gigabytes, that will get you about twenty minutes on youtube. have fun sophies choiceing your friends
verizon derpshit: but I gets service anywhere in the US
Me: we live on the east coast, where dropped calls went out like the dodo bird.
5.random guy: I was on a conference call for work and now I get stuck with a $150 dollar overage? they assured me it was toll free.
customer service drone: (with trollface on) sorry, but we charge for toll free calls. (this actually happened to me)
Verizon blows. anyone else will give you better cell service. since leaving, I can call anyone without using minutes, and get a consistent bill every month. coverage is never a problem.
Can you hear me now?
CAN YOU HEAR ME NOW?
HELLO I CANT HEAR A THING BUT STATIC.
OH MY GOD my cell phone bill is outrageous. i cant afford this.