| 1. | The Wheel of Innovation | ||
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A fictional wheel that a salesperson allows a customer to spin when the customer feels there has been an injustice, or to sweeten the "deal". Brad: I cannot get this guy to sign a new agreement. He is mad at us for billing him too much last month, and now he want's something for free.
Ryan: Give him a couple of free spins on the wheel of innovation. Brad: Great idea Ryan, you're the slickest manager in the midwest. |
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