Top Definition
When an email is sent and received, it sits in the inbox of the Customer Service Rep that it was sent directly to, unread for hours or sometimes days. Most email will never get responded to ever. Building up in the inbox, lost forever in the Outlook abyss. When the email is finally replied to, the situation has already long been resolved or a delayed task.

Please also see: mike+brown+task
"I sent an email last week to Rep@TechSupport.com and have not heard back"
Tech Rep looks over notes and sees that customers email is on the MB Delay.
by TheOnlyICPrincess September 03, 2009

The Urban Dictionary Mug

Lotsa space for your liquids.

Buy the mug

The Urban Dictionary Mug

Lotsa space for your liquids.

Buy the mug

The Urban Dictionary Mug

Your favorite word on a white mug.

Create a mug

The Urban Dictionary Mug

One side has the word, one side has the definition. Microwave and dishwasher safe. Lotsa space for your liquids.

Buy the mug

The Urban Dictionary T-Shirt

Soft and offensive. Just like you.

Buy the t-shirt

The Urban Dictionary T-Shirt

Smooth, soft, slim fit American Apparel shirt. Custom printed. 100% fine jersey cotton, except for heather grey (90% cotton).

Buy the t-shirt