The women at the front desk in charge of filing charts/scheduling patients at any Dr's office you've ever been too. Far far less responsibilities and educational requirements than a nurse. Often reprimanded by Dr.'s and supervisor's due to their aloof bird like work habits most often due to their foremost concerns of: hair, chewing gum, eating, free Lunch's/Dunkin Donuts from drug reps, eating, reality tv, gawdy clothing, makeup, tabloids, tattoos and eating. Large percentage have train wrecks of personal lives as well, ie out of wedlock children.
Dr: I'm missing Mrs. Smiths' chart again!
Medical Assistant: We by accidentally sent that to another office. We mixed up the charts. I'm on lunch.
Dr: You have to pay more attention this is just as unacceptable as the last 5 times you did this.
Medical Assistant: Why you getting an attitude with me?
Patient: What do you mean you can't find my chart? Aren't these things just filed alphabetically?!!
Medical Assistant: I don't like you tone with me, and besides we are very busy here right now please hold. To other MA's: Did anyone see Dancing with the Stars last night?