The helpdesk is the first and last people you deal with from the IT department.
I think we need to call the helpdesk. Then the helpdesk employee shoots himself.
like a monkey doing tricks with remote support for the brainless masses.
brainless corporate stooge: oooooh it moves on its own
me: *smashing blunt intrument on face sounds*
Anyway, the "Desk" is India and someone in India is eating Chinese food (do they eat Chinese food in India?) at 2 AM with a headset on their lap talking to dumb and/or frustrated Americans. He's thinking "Surely you learned to activate your PD Flag for application recognition right after you learned to tie your shoes." But he doesn't say that, he's very polite. The highlight of working at the Help Desk is getting to remotely access some American's computer. Maybe they have embarrassing pictures, the latest Hollywood movies, or top-secret military documents up on their screen.