Guy2: "Oh, holy crap... it was a complete Expediance!!! The retards at the travel agency made a good job: the flight was delayed for hours, before finally being cancelled - since the airline didn't exist. The 'exclusive hotel' included in the package burned down, before it was even built. Luckily, the vouchers for the rental car were stolen by the employee of the car hire company - along with the car. And the idiots from E$#@&%*.com didn't reimburse a penny!"
Guy2: "Guess what! That's the 'genuine advantage' of a Microsoft company..."