The phenomena known to call center supervisors where agents have an inability to remember training, coaching, troubleshooting steps, or coaching from one day to the next.
“Customers have been calling about that issue for weeks! We talked about this yesterday, and you were trained on it. You must be suffering from call center amnesia”
by Setzerx4 July 16, 2012
The Urban Dictionary Mug
One side has the word, one side has the definition. Microwave and dishwasher safe. Lotsa space for your liquids.Buy the mug
Can you define these popular missing words?