A help or support desk located offshore in India, consisting of ordinary people provided a manual for providing fixes, but have no knowledge otherwise. An offshore support line where ordinary non-skilled workers read off a script to provide support.
Hambali used create sabrys, now he works the Bangalore Helpdesk. I called the Bangalore Helpdesk, and they told me to do the needful and reboot my computer. Satin Slipper used to work on the Bangalore Helpdesk, but he used to send too many needful rocket when he was frustrated.