A new approach to customer service with the thinking that huge doses of politeness and friendliness will make up for a total lack of actual practical assistance. See also cellular service provider customer service syndrome.
I called my bank about a problem and recieved a bunch of AOL customer service syndrome.
by Noel S December 03, 2003

Free Daily Email

Type your email address below to get our free Urban Word of the Day every morning!

Emails are sent from daily@urbandictionary.com. We'll never spam you.

×