Neopets Used to be cool 3 years ago in 2001. Now, in 2004, it is horrible.
You can't buy anything from the main shops, because they put too few items out at a time, and too many users grab them before you can even begin to haggle. The shops are almost always empty. The restock times are random, and not every 8 minutes like they claim, but more often once an hour or LESS.
New players can't hope to make enough neopoints to enjoy playing or afford anything good, and if anyone discovers a way to make neopoints the staff will destroy it, as they feel no one should be able to have a lot of neopoints.
The wars are pointless, and pet gets sick after one battle and can't fight in the battledome anymore when sick. The cures are too expensive, except the healing springs, so you have to wait half an hour to even try to heal.
Lastly, you are supposed to have a virtual pet, but in fact you don't get to do anything with them except paint them or battle, and only the rich in Neopoints can afford to pay to make their pets stronger. You can not gain skills or get anything by using your neopet, so the game is now mostly just frustrating and pointless. Go play runescape instead, it is a fun game you can actually play.
Bugs they won't fix:
known bug- if you block the opponent from moving, and only you can move, you win right? WRONG! The game ends, doesn't tell you who won, and the opponent who can't move wins. Neopets will not fix this and will not reply to users. They have a screw you attitude for players, and obviously hate everything but making money from sponsors and merchandise, they have become evil. They make games you can't win, but they don't tell you they are rigged. Latest example: Test your strength. The jackpot is supposedly Jackpot : 190,583,500 NP, but in fact no bank account can hold over 40 million, so it is not possible to win. But every day thousands try, not knowing they are just wasting thier NP on something they can't win. Do you want your children playing on a site that does this? Neopets needs competition from a user-responsive site that actually makes playing fun and rewarding.