When a sales guy or repair guy feed you a line of shit when they can not produce the results they boasted about. (ie. Repair guy saying he has knowledge of fixing things but little do you know it's from watching youtube videos!!!)
My iphone just got MENTZERED repair guy said it'd be an easy fix and only cost $40 bucks, now it doesn't even work and out $40 dollars.
My xbox 360 is MENTZERED up now from that place on state street