Sony Online Entertainment, a branch off of Sony corperation run by morons who set up servers for massive multiplayer online role playing games after they fire the original developers from their games (Everquest, Star Wars Galaxies, Vanguard, etc.) and replace them with their own team of developers, who stuggle with keeping the game running causing their games to fail. They are largely known to be the worst online gaming corperation among gamers due to horrible game play experiences, very low populated servers, and poor mannered player base.
I ran around several maps because I had no idea where to turn in my quest, nobody would help me in global chat, then I ran into two people sitting on a rock who completely ignored me! Fuck SOE and their shitty games!