A group of people in a department that have to deal with all the IT problems within an company or organzation. These problems are dealing with dumb asses users 99% of the time.
The helpdesk is the first and last people you deal with from the IT department.
Humm... It says press any key, I don't see the ANY key.
I think we need to call the helpdesk. Then the helpdesk employee shoots himself.